---
title: Configuring All Emails Sent to Customers
description: Configuring All Emails Sent to Customers
---

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1. [Resova Customer Knowledge Center](https://info.resova.com/resova-knowledge-center?hsLang=en)
2. [Settings](https://info.resova.com/resova-knowledge-center/settings?hsLang=en)
3. [Emails and Messaging](https://info.resova.com/resova-knowledge-center/settings?hsLang=en#emails-and-messaging)

# Configuring All Emails Sent to Customers

## Resova allows you to manage and customize the various types of emails sent to your customers. Below is a breakdown of the emails and how you can configure them.

![](https://info.resova.com/hs-fs/hubfs/image-png-Dec-17-2024-11-47-57-3761-PM.png?width=670&height=298&name=image-png-Dec-17-2024-11-47-57-3761-PM.png)

#### **Types of Customer Emails**

The following emails can be sent from Resova to your customers:

- [Confirmation emails](https://app.resova.us/settings/messages/emails/confirmations/settings)
- [Updated bookings email](https://app.resova.us/settings/messages/emails/rescheduled_bookings)
- [Cancelled transactions email](https://app.resova.us/settings/messages/emails/canceled_transactions)
- [Cancelled bookings email](https://app.resova.us/settings/messages/emails/canceled_bookings)
- [Reminder email](https://app.resova.us/settings/messages/emails/reminders/settings)<https://app.resova.us/#>
- [Follow-up email](https://app.resova.us/settings/messages/emails/followup)

<https://app.resova.us/#>

---

#### **Accessing and Managing Emails**

1. Navigate to **Settings** \> **Emails & Messaging** from the main menu.
2. In the left-hand menu, select the email type you want to manage.
3. Each email section provides:

- **Email Subject**: Customize the subject line.
- **Content**: Add or edit the content for each email.
- **General Settings**: Includes options such as attachments, additional details, and activation toggles.

> **Tip**: Notes are included next to each setting to help you configure emails quickly and effectively.

---

#### **Customizing the Appearance of Emails**

See our instructional guide on [customizing the appearance of all emails](https://info.resova.com/resova-knowledge-center/customizing-the-appearance-of-emails?hsLang=en).

---

#### **Sending follow up emails**

View our article on [sending follow up emails](https://info.resova.com/resova-knowledge-center/customizing-the-follow-up-thank-you-email-and-best-practices?hsLang=en), sent to customers after their booking.

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