Configuring All Emails Sent to Customers

Types of Customer Emails

The following emails can be sent from Resova to your customers:

• Confirmation emails
• Updated bookings email
• Cancelled transactions email
• Cancelled bookings email
• Reminder email
• Follow-up email

Accessing and Managing Emails

1. Navigate to Settings > Emails & Messaging from the main menu.
2. In the left-hand menu, select the email type you want to manage.
3. Each email section provides:

• Email Subject: Customize the subject line.
• Content: Add or edit the content for each email.
• General Settings: Includes options such as attachments, additional details, and activation toggles.

Tip: Notes are included next to each setting to help you configure emails quickly and effectively.

Customizing the Appearance of Emails

See our instructional guide on customizing the appearance of all emails.

Sending follow up emails

View our article on sending follow up emails, sent to customers after their booking.