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Sending Team Members a Password Reset Email

If a user in your team needs to reset their password, you can easily trigger a password reset email from the Team Settings in Resova.

Steps to Send a Password Reset Email

1. Navigate to Team Settings:

  • Go to Settings > General Settings > Team.

2. Locate the User:

  • Search for the user using the search bar or scroll through the list of team members.

3. Open User Options:

  • Click the gear icon ⚙️ on the user card to open the options menu.

4. Send Password Reset Email:

  • Select “Send password reset email” from the dropdown menu.

Outcome

  • The selected user will receive an email with instructions to reset their password.
  • Ensure the user’s email address is correct for the reset link to be delivered successfully.
  • Be sure to check the Spam/Junk folder

By following these steps, you can assist team members in securely resetting their passwords.