1. Rescheduling/Updating Settings
Configure Rescheduling Options:
- Toggle Customers can reschedule/update bookings from their customer account to enable this feature.
- Set the time frame for rescheduling by selecting how many minutes/hours/days/weeks/months before the event customers can modify their bookings.
Display Rescheduling Content:
- Toggle options to include this information:
- In the Terms and Conditions (if active).
- On the Confirmation Page of your booking site.
- In Confirmation Emails sent to customers.
Customize Rescheduling Content:
- Add content to communicate your policy clearly:
- Title: Enter a clear title, such as “Our Policy on Rescheduling/Updating Bookings.”
- Content: Use the editor to provide details about your rescheduling policy.
Save Changes:
Click Save & Update to apply your settings.
2. Cancellation Settings
Configure Cancellation Options:
- Toggle Customers can cancel bookings from their customer account to enable this feature.
- Specify the time frame for cancellations by selecting how many weeks/days/hours before the event cancellations are permitted.
Customize Cancellation Content:
- Add details about your cancellation policy:
- Title: Use a clear heading, such as “Our Policy on Canceling Bookings.”
- Content: Use the editor to include specific terms and conditions.
Display Cancellation Content:
- Toggle options to include this policy:
- In the Terms and Conditions (if active).
- On the Confirmation Page of your booking site.
- In Confirmation Emails sent to customers.
Save Changes:
Click Save & Update to save your cancellation settings.
3. Additional Settings
Configure Password Settings:
- Toggle Customers can choose to not create an account with a password when checking out as a guest to allow for guest bookings.
- Note: Disabling this option may increase abandoned carts due to a longer booking process.
Save Changes:
Click Save & Update to apply your settings.