This guide covers the Capacity and Pricing section in Resova, which allows administrators to define the number of attendees, ticket pricing, and other related conditions for items. This section is divided into the following subsections:
Tickets and Pricing
This tab allows you to manage the following aspects:
Capacity Settings:
- Set the Total Tickets per Event to define the maximum number of participants.
- Adjust the Min Tickets per Booking and Max Tickets per Booking settings for individual bookings.
- Activate the Call to Book option for when maximum capacity is reached or for private events.
- Make availability private by limiting event visibility on the booking site.
Pricing Types:
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- Per Ticket Pricing: Set individual ticket prices based on categories such as Adults and Children.
- Per Booking Pricing: Define a total price for the entire booking, regardless of the number of tickets or attendees.
- Ticket Categories: Create custom ticket categories (e.g., Adults, Children) with unique pricing and quantity requirements.
- Minimum and Maximum Quantity: Set minimum and maximum tickets per booking to control availability.
- Default Quantity: Specify the default number of tickets selected when a customer begins booking.
- Price per Ticket: Enter the cost for each ticket in the respective category (for Per Ticket Pricing).
- Total Booking Price: Specify the total cost for the entire booking (for Per Booking Pricing).
- Visibility Control: Indicate whether specific ticket types are visible to the public or hidden from view by toggling the visibility option.
Private Option:
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Enable the Private Experience Upgrade to allow customers to book the event exclusively for their group. This feature provides flexibility in tailoring exclusive experiences for customers while maintaining control over pricing and ticket requirements.
- When enabled, the Private Option can be configured with the following settings:
- Pricing Options:
- Choose whether selecting the private option affects pricing. Available choices include:
- No Effect on Pricing:
- Customers can book a private experience without any price changes.
- Changes Pricing: Adjust pricing when the private option is selected, with multiple methods:
- Set Total Booking Amount: Apply a flat rate for private bookings.
- Set Per Ticket Pricing: Customize the cost per attendee for private experiences.
- In Addition to Per Ticket Pricing: Add a specific surcharge per ticket.
- In Addition to Total Booking Amount: Add a flat fee on top of the total cost.
- Percentage Addition: Increase the price by a percentage of the base rate.
- Private Booking Option Title:
- Create a clear and engaging title (e.g., “Would you like to upgrade to a Private Experience?”) to highlight the exclusivity of this option during the booking process.
- Private Booking Option Description:
- Provide a detailed description of the benefits included, such as personalized service, enhanced privacy, or a customized experience.
- Minimum Tickets Required:
- Define the minimum number of tickets a customer must purchase to make the private booking option available. This ensures exclusivity is viable based on group size.
Conditions
Use this tab to create rules that apply pricing or availability changes based on specific criteria. This includes:
Pricing Conditions:
Set rules to modify pricing based on:
- Event dates, times, or days of the week.
- Ticket categories (e.g., discounts for children or group rates).
- Quantity thresholds (e.g., discounts for larger groups).
Availability Conditions:
Define conditions for when availability becomes restricted or open:
- Minimum Activation: Require a minimum number of bookings for the event to become available.
- Exclusivity: Set certain time slots as private if conditions are met.
Steps to Create a New Condition:
1. Click Create Condition.
2. Name the condition (e.g., “Weekday Pricing Discount”).
3. Choose between Pricing Condition or Availability Condition.
4. Configure rules for dates, days, times, spaces, or ticket categories.
5. Set the desired outcome (e.g., price changes or adjusted availability).
6. Click Save & Update.
Taxes
This tab allows you to enable or disable specific tax rules for the item. Taxes must be pre-configured in the Taxes and Fees section of Resova.
- If no taxes exist, you’ll be prompted to Go to Taxes and Fees to create them.
