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How to retire items in Resova

Purpose of this article is to assist Resova customer on how to retire/close 

Steps for Retiring an Item

  1. Stop new bookings
    • Removing the item from the schedule is a good first step to prevent any further bookings.
  2. Stop online bookings but allow in-house bookings
    • If you still want to book the item in-house, click the green dot in the top-right corner of the booking item.
    • Change the status to Hidden (yellow).
  3. Retire the item after the final booking
    • Once the last booking is completed and the item is closed, change the item to Deactivated (red).
    • This can be done the night the final booking is fulfilled or immediately after the last booking.
  4. Keep the item deactivated
    • Deactivating the item retires it while keeping all associated booking and reporting data intact.
    • The item needs to remain in Resova for its historical information to continue appearing in reports.
  5. Do NOT delete the item
    • Deleting the item will remove its associated information, including bookings and transactions.
    • Retired items should remain Deactivated (red) unless you are completely certain you want to permanently erase the data.
    • If you attempt to delete a deactivated item, Resova will display a warning asking you to acknowledge that the associated data will be deleted.