How to Enable and Send Waiver Request Emails to Participants

Enable the Waiver Email Feature

To allow waiver request emails to be sent to each participant in a booking, follow these steps:

1. Go to your system settings or admin configuration panel

2. Locate the toggle labeled:
   “Send waiver request emails to participants joining the event.”

3. Enable this setting by toggling it on

Once enabled, staff will be able to send waiver request emails individually, even if the main customer has already signed their waiver

How to Send a Waiver Request Email to a Participant

You can send waiver links manually:

1. Open the relevant booking with the customer or search for the customer directly in the Customers section

2. Search and click the participant’s name

3. In the top-right corner, click the email icon

4. Choose:
   Send → Send Waiver Request Email

This option is available for:

• Participants who have not signed the waiver

• Participants who have already signed, allowing resends if needed

Use Case

This is especially useful for group bookings:

• The primary customer may have signed the waiver

• However, they still need to ensure all other participants sign as well

• Enabling this feature provides staff the tools to send waiver links to each participant directly