--- title: How to Enable and Send Waiver Request Emails to Participants description: "Learn how to enable and use the \"Send waiver request emails to participants\" feature, allowing staff to email waiver links to group booking participants - even after the main customer has signed." --- [Skip to content](https://info.resova.com/resova-knowledge-center/how-to-enable-and-send-waiver-request-emails-to-participants#main-content) English Show submenu for translations [![Resova\_powered\_by\_Clubspeed](https://info.resova.com/hs-fs/hubfs/Resova_powered_by_Clubspeed.png?width=653&height=170&name=Resova_powered_by_Clubspeed.png)](https://info.resova.com/resova-knowledge-center?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) How can we help you? - There are no suggestions because the search field is empty. 1. [Resova Customer Knowledge Center](https://info.resova.com/resova-knowledge-center?hsLang=en) 2. [Customers](https://info.resova.com/resova-knowledge-center/customers?hsLang=en) 3. [Unassigned Waivers](https://info.resova.com/resova-knowledge-center/customers?hsLang=en#unassigned-waivers) # How to Enable and Send Waiver Request Emails to Participants ## This article explains how to enable the system setting that allows waiver request emails to be sent to participants in a booking. This ensures that even if the primary customer has already signed their waiver, staff can still send waiver links to other participants directly from the customer profile.   #### **Enable the Waiver Email Feature** To allow waiver request emails to be sent to each participant in a booking, follow these steps: 1. Go to your system settings or admin configuration panel 2. Locate the toggle labeled: **“Send waiver request emails to participants joining the event.”** 3. Enable this setting by toggling it **on** > Once enabled, staff will be able to send waiver request emails individually, even if the main customer has already signed their waiver ![](https://info.resova.com/hs-fs/hubfs/image-png-Jul-31-2025-07-44-40-9487-PM.png?width=1911&height=901&name=image-png-Jul-31-2025-07-44-40-9487-PM.png) --- #### **How to Send a Waiver Request Email to a Participant** You can send waiver links manually: 1. Open the relevant **booking** with the customer or search for the customer directly in the **Customers** section 2. Search and click the participant’s name 3. In the top-right corner, click the **email icon** 4. Choose: **Send → Send Waiver Request Email** **![](https://info.resova.com/hs-fs/hubfs/image-png-Jul-31-2025-07-51-06-8600-PM.png?width=1607&height=837&name=image-png-Jul-31-2025-07-51-06-8600-PM.png)** This option is available for: - Participants who **have not signed** the waiver - Participants who **have already signed**, allowing resends if needed --- #### **Use Case** This is especially useful for **group bookings**: - The primary customer may have signed the waiver - However, they still need to ensure **all other participants sign as well** - Enabling this feature provides staff the tools to send waiver links to each participant directly - [General](https://info.resova.com/resova-knowledge-center/general?hsLang=en) - [FAQs](https://info.resova.com/resova-knowledge-center/faqs?hsLang=en) - [Getting Started](https://info.resova.com/resova-knowledge-center/getting-started?hsLang=en#main-content) - [Accounts Menu](https://info.resova.com/resova-knowledge-center/getting-started?hsLang=en#accounts-menu) - 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