--- title: How to Create and Manage Gift Vouchers description: Gift vouchers provide a flexible and convenient way to offer customers redeemable value for products or services. This guide explains how to create and configure a new gift voucher, including the essential settings to manage its functionality. --- [Skip to content](https://info.resova.com/resova-knowledge-center/how-to-create-and-manage-gift-vouchers#main-content) English Show submenu for translations [![Resova\_powered\_by\_Clubspeed](https://info.resova.com/hs-fs/hubfs/Resova_powered_by_Clubspeed.png?width=653&height=170&name=Resova_powered_by_Clubspeed.png)](https://info.resova.com/resova-knowledge-center?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) How can we help you? - There are no suggestions because the search field is empty. 1. [Resova Customer Knowledge Center](https://info.resova.com/resova-knowledge-center?hsLang=en) 2. [Inventory](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en) 3. [Gift Vouchers](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en#gift-vouchers) # How to Create and Manage Gift Vouchers ## Gift vouchers provide a flexible and convenient way to offer customers redeemable value for products or services. This guide explains how to create and configure a new gift voucher, including the essential settings to manage its functionality. ### **Creating a New Gift Voucher** 1\. **Click the Blue “+” Button** - Navigate to **Inventory \> Gift Vouchers** - In the “Gift Vouchers” section, click the blue “+” button to begin creating a new voucher. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-07-2025-12-39-43-1416-AM.png?width=210&height=188&name=image-png-Jan-07-2025-12-39-43-1416-AM.png) 2\. **Select Voucher Type** - Choose the appropriate gift voucher type from the dropdown menu. 3\. **Enter Gift Voucher Code** - Provide a unique code for the voucher. - Codes must be unique. - Only letters, numbers, and hyphens (-) are allowed. - •odes are not case-sensitive. 4\. **Click “Create Voucher”** - Once the details are entered, click **“Create Voucher”** to proceed to the settings page. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-07-2025-12-42-00-3048-AM.png?width=670&height=453&name=image-png-Jan-07-2025-12-42-00-3048-AM.png) --- ### **Configuring Gift Voucher Settings** After creating the voucher, you’ll be directed to the settings page. Here’s how to configure its details: 1\. **Code Settings** - Verify the unique voucher code. This is the code recipients will use for redemption. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-07-2025-12-43-01-9553-AM.png?width=670&height=185&name=image-png-Jan-07-2025-12-43-01-9553-AM.png) 2\. **Email Forwarding (Optional)** - Add an email address and a personalized message if the voucher needs to be sent manually. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-07-2025-12-43-45-6022-AM.png?width=670&height=65&name=image-png-Jan-07-2025-12-43-45-6022-AM.png) > Note: Gift voucher codes will not be auto-sent when personalized messages are applied. 3\. **Set Voucher Value** Choose the **Redemption Type**: - **Value Amount**: Set the monetary value (e.g., $50). ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-07-2025-12-44-07-4877-AM.png?width=670&height=98&name=image-png-Jan-07-2025-12-44-07-4877-AM.png) - **Spaces**: Define the number of redeemable spaces, if applicable. - In this context, spaces represent the number of people included in a booking. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-07-2025-12-44-31-8349-AM.png?width=670&height=104&name=image-png-Jan-07-2025-12-44-31-8349-AM.png) - Toggle the option for whether the voucher is a one-time use or allows partial redemption. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-07-2025-12-44-49-1452-AM.png?width=670&height=47&name=image-png-Jan-07-2025-12-44-49-1452-AM.png) 4\. **Item Applicability** - Select whether the voucher applies to: - All items. - Specific items. - No items. 5\. **Configure Date and Time Availability** - **Dates**: Allow the voucher for any date or set a custom date range. - **Times**: Specify redemption times or allow any time. - **Days of the Week**: Select applicable days (e.g., weekdays only). - Add any exclusion dates if required. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-07-2025-12-45-31-6662-AM.png?width=670&height=230&name=image-png-Jan-07-2025-12-45-31-6662-AM.png) 6\. **Set Expiry Options** - Choose whether the voucher has no expiry or specify an expiry period (e.g., 1 year after purchase). 7\. **Save Settings** - Once all configurations are complete, click **“Save & Update”** to finalize the voucher. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-07-2025-12-45-47-7848-AM.png?width=670&height=132&name=image-png-Jan-07-2025-12-45-47-7848-AM.png) --- #### **Best Practices for Gift Vouchers** - **Clear Code and Value Settings**: Ensure codes and values are accurate to prevent redemption issues. - **Communicate Redemption Terms**: Clearly outline voucher usage rules to customers during purchase. - **Review Settings Regularly**: Update expiration dates, exclusions, and item applicability as needed. - **Offer Promotions**: Use gift vouchers as part of seasonal or event-based marketing campaigns. #### By following these steps, you can create and configure gift vouchers tailored to your business needs, ensuring a smooth experience for both you and your customers. - [General](https://info.resova.com/resova-knowledge-center/general?hsLang=en) - [FAQs](https://info.resova.com/resova-knowledge-center/faqs?hsLang=en) - [Getting Started](https://info.resova.com/resova-knowledge-center/getting-started?hsLang=en#main-content) - [Accounts Menu](https://info.resova.com/resova-knowledge-center/getting-started?hsLang=en#accounts-menu) - [Help Icon (?)](https://info.resova.com/resova-knowledge-center/getting-started?hsLang=en#help-icon) - 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