--- title: General Email Settings description: General Email Settings --- [Skip to content](https://info.resova.com/resova-knowledge-center/general-email-settings#main-content) English Show submenu for translations [![Resova\_powered\_by\_Clubspeed](https://info.resova.com/hs-fs/hubfs/Resova_powered_by_Clubspeed.png?width=653&height=170&name=Resova_powered_by_Clubspeed.png)](https://info.resova.com/resova-knowledge-center?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) How can we help you? - There are no suggestions because the search field is empty. 1. [Resova Customer Knowledge Center](https://info.resova.com/resova-knowledge-center?hsLang=en) 2. [Settings](https://info.resova.com/resova-knowledge-center/settings?hsLang=en) 3. [Emails and Messaging](https://info.resova.com/resova-knowledge-center/settings?hsLang=en#emails-and-messaging) # General Email Settings ## Resova allows you to configure email settings for sending messages to customers and managing email marketing preferences. ### **![](https://info.resova.com/hs-fs/hubfs/image-png-Dec-17-2024-08-50-00-7267-PM.png?width=2412&height=1066&name=image-png-Dec-17-2024-08-50-00-7267-PM.png) From Email Address** You can send emails to guests from your own email address to ensure brand consistency. - **Default:** Emails are sent from noreply@resova.com. - **Custom Email:** - Enter your preferred email address in the **From Email Address** field. - Click **Verify** to authenticate the email. > **Note:** To ensure 100% deliverability and avoid emails going to spam, your domain name must be verified to allow Resova to send emails on your behalf. Please refer to [Sending Emails to Guests from a Custom Email Address](https://info.resova.com/resova-knowledge-center/sending-emails-to-guests-from-a-custom-email-address?hsLang=en) for steps on verifying your custom domain email. ### **Consent Settings** Manage customer opt-in preferences for marketing emails. #### 1. **Checkbox Label** - Customize the text displayed for the email opt-in checkbox. - Example: *“Subscribe to receive emails from us with the latest promotions and to provide us feedback on your experience.”* #### 2. **Options for Customer Opt-In** - **Follow-up Emails:** Enable customers to opt-in to receive follow-up emails sent after their experience. - **Review Requests:** Allow customers to opt-in to receive customer review request emails. #### 3. **Checkbox Selection** - Choose whether the checkbox is **automatically selected** by default. - **Not Recommended:** Automatically selecting the checkbox may violate GDPR compliance and can impact customer trust. > **Note:** Opting in to marketing emails does **not** affect transactional or service emails sent by Resova.   ### **GDPR Compliance** If you provide services to EU customers and collect data, single opt-in must be activated to comply with [GDPR regulations](https://info.resova.com/resova-knowledge-center/terms-security-gdpr?hsLang=en).   ### **Save Your Changes** After configuring your settings, click **Save & Update** to apply the changes. - 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