From Email Address
You can send emails to guests from your own email address to ensure brand consistency.
- Default: Emails are sent from noreply@resova.com.
- Custom Email:
- Enter your preferred email address in the From Email Address field.
- Click Verify to authenticate the email.
Note: To ensure 100% deliverability and avoid emails going to spam, your domain name must be verified to allow Resova to send emails on your behalf. Please refer to Sending Emails to Guests from a Custom Email Address for steps on verifying your custom domain email.
Consent Settings
Manage customer opt-in preferences for marketing emails.
1. Checkbox Label
- Customize the text displayed for the email opt-in checkbox.
- Example: “Subscribe to receive emails from us with the latest promotions and to provide us feedback on your experience.”
2. Options for Customer Opt-In
- Follow-up Emails: Enable customers to opt-in to receive follow-up emails sent after their experience.
- Review Requests: Allow customers to opt-in to receive customer review request emails.
3. Checkbox Selection
- Choose whether the checkbox is automatically selected by default.
- Not Recommended: Automatically selecting the checkbox may violate GDPR compliance and can impact customer trust.
Note: Opting in to marketing emails does not affect transactional or service emails sent by Resova.
GDPR Compliance
If you provide services to EU customers and collect data, single opt-in must be activated to comply with GDPR regulations.
Save Your Changes
After configuring your settings, click Save & Update to apply the changes.