Creating and Managing Discount Codes
Discount codes are an effective way to incentivize customers by offering discounts on bookings, item extras, and gift vouchers. Follow the guide below to create and manage discount codes effortlessly.
Accessing Discount Codes
To create and manage discount codes:
1. Navigate to Marketing in the main navigation menu.
2. Select Discounts to view and manage existing codes.
Creating Discount Codes
1. From the Discount Codes page, click the blue + button in the top-right corner.
2. Enter a unique code for the discount and click Create Discount.
Note:
- Discount codes must be unique.
- They cannot contain spaces and are not case-sensitive.
Managing Discount Codes
To manage existing discount codes:
1. From the Discount Codes page, click on the card or list item of the discount code you want to manage.
2. Manage settings in two key sections:
- General Settings: Configure the discount type, redemption value, and usage options.
- Conditions: Set parameters for when and how the discount can be redeemed.
General Settings for Discount Codes
The General Settings section allows you to configure core details such as:
- Code Name: Update the name of the code if needed.
- Discount Type: Select from two types:
- General: Standard codes for public use (e.g., 10% OFF).
- Multiple Use: Codes that can be redeemed multiple times by a single individual (e.g., Groupon or Daily Deals).
Redemption Values
Choose from the following options:
1. Value Discount: A fixed monetary value off the total.
2. Percentage Discount: A percentage off the total (available only for General codes).
3. Free Spaces: Complimentary spots for bookings.
4. Transaction Total: Set a specific transaction total after applying the discount (available only for General codes).
Note:
- Percentage discounts and transaction total values are not available for Multiple Use codes as these are designed for single-user redemptions.
Quantity
- For General codes: Set the total number of redemptions (e.g., 100 codes can be redeemed 100 times).
- For Multiple Use codes: No quantity setting is required since they are designed for individual use only.
Validation Types
Specify how the discount is applied:
- Per Transaction Total: Discount applies to the entire transaction.
- Per Booking Total: Discount applies per booking in the basket.
- Per Person Total: Discount applies to each person in the booking.
Usage Limits
Control how often customers can use the code:
1. Unlimited Use: No restrictions until the code expires or is depleted.
2. Limited Use: Set a maximum number of uses per booking or customer.
Conditions for Discount Codes
The Conditions section allows you to apply specific rules for redeeming discount codes, such as:
1. Items: Select which items the discount applies to.
2. Item Extras: Apply if this discount code, when redeemed, can apply to all or selected item extras.
3. Gift Vouchers: Restrict usage to specific voucher types.
4. Purchase Dates and Times: Define when the code can be redeemed based on the booking date and time.
5. Event Dates and Times: Specify when the discount applies during the event or booking timeframe.
6. Spaces: Set the minimum and maximum number of spaces required for the code to apply.
Each condition ensures that your discount codes are used precisely as intended.
Helpful Notes
- Use General Settings to define the overall functionality of the code.
- Apply Conditions to add restrictions or target specific scenarios for redeeming the code.
- For quick configuration, review the notes provided within the platform to guide you through the process.