--- title: Creating and Managing Discount Codes description: Customizing Customer Review Request Emails --- [Skip to content](https://info.resova.com/resova-knowledge-center/creating-and-managing-discount-codes#main-content) English Show submenu for translations [![Resova\_powered\_by\_Clubspeed](https://info.resova.com/hs-fs/hubfs/Resova_powered_by_Clubspeed.png?width=653&height=170&name=Resova_powered_by_Clubspeed.png)](https://info.resova.com/resova-knowledge-center?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) How can we help you? - There are no suggestions because the search field is empty. 1. [Resova Customer Knowledge Center](https://info.resova.com/resova-knowledge-center?hsLang=en) 2. [Marketing](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en) 3. [Discounts](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en#discounts) # Creating and Managing Discount Codes ## Discount codes are an effective way to incentivize customers by offering discounts on bookings, item extras, and gift vouchers. Follow the guide below to create and manage discount codes effortlessly. ### **Accessing Discount Codes** To create and manage discount codes: 1\. Navigate to **Marketing** in the main navigation menu. 2\. Select **Discounts** to view and manage existing codes. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-04-2025-02-04-45-9775-AM.png?width=670&height=465&name=image-png-Jan-04-2025-02-04-45-9775-AM.png) --- ### **Creating Discount Codes** 1\. From the **Discount Codes** page, click the blue **+** button in the top-right corner. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-04-2025-02-05-04-3661-AM.png?width=326&height=159&name=image-png-Jan-04-2025-02-05-04-3661-AM.png) 2\. Enter a unique code for the discount and click **Create Discount**. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-04-2025-02-05-51-0050-AM.png?width=547&height=287&name=image-png-Jan-04-2025-02-05-51-0050-AM.png) **Note:** - Discount codes must be unique. - They cannot contain spaces and are not case-sensitive. --- ### **Managing Discount Codes** To manage existing discount codes: 1\. From the **Discount Codes** page, click on the card or list item of the discount code you want to manage. 2\. Manage settings in two key sections: - **General Settings**: Configure the discount type, redemption value, and usage options. - **Conditions**: Set parameters for when and how the discount can be redeemed. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-04-2025-02-08-02-8631-AM.png?width=344&height=201&name=image-png-Jan-04-2025-02-08-02-8631-AM.png) --- ### **General Settings for Discount Codes** The **General Settings** section allows you to configure core details such as: - **Code Name**: Update the name of the code if needed. - **Discount Type**: Select from two types: - **General**: Standard codes for public use (e.g., 10% OFF). - **Multiple Use**: Codes that can be redeemed multiple times by a single individual (e.g., Groupon or Daily Deals). #### **Redemption Values** Choose from the following options: 1\. **Value Discount**: A fixed monetary value off the total. 2\. **Percentage Discount**: A percentage off the total (available only for General codes). 3\. **Free Spaces**: Complimentary spots for bookings. 4\. **Transaction Total**: Set a specific transaction total after applying the discount (available only for General codes). **Note:** - Percentage discounts and transaction total values are not available for Multiple Use codes as these are designed for single-user redemptions. #### **Quantity** - For General codes: Set the total number of redemptions (e.g., 100 codes can be redeemed 100 times). - For Multiple Use codes: No quantity setting is required since they are designed for individual use only.   #### **Validation Types** Specify how the discount is applied: - **Per Transaction Total**: Discount applies to the entire transaction. - **Per Booking Total**: Discount applies per booking in the basket. - **Per Person Total**: Discount applies to each person in the booking. #### **Usage Limits** Control how often customers can use the code: 1\. **Unlimited Use**: No restrictions until the code expires or is depleted. 2\. **Limited Use**: Set a maximum number of uses per booking or customer. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-04-2025-02-08-56-0146-AM.png?width=670&height=420&name=image-png-Jan-04-2025-02-08-56-0146-AM.png) --- ### **Conditions for Discount Codes** The **Conditions** section allows you to apply specific rules for redeeming discount codes, such as: 1\. **Items**: Select which items the discount applies to. 2\. **Item Extras**: Apply if this discount code, when redeemed, can apply to all or selected item extras. 3\. **Gift Vouchers**: Restrict usage to specific voucher types. 4\. **Purchase Dates and Times**: Define when the code can be redeemed based on the booking date and time. 5\. **Event Dates and Times**: Specify when the discount applies during the event or booking timeframe. 6\. **Spaces**: Set the minimum and maximum number of spaces required for the code to apply. > Each condition ensures that your discount codes are used precisely as intended. ![](https://info.resova.com/hs-fs/hubfs/image-png-Jan-04-2025-02-10-31-2548-AM.png?width=670&height=763&name=image-png-Jan-04-2025-02-10-31-2548-AM.png) --- **Helpful Notes** - Use General Settings to define the overall functionality of the code. - Apply Conditions to add restrictions or target specific scenarios for redeeming the code. - For quick configuration, review the notes provided within the platform to guide you through the process.   #### With these tools, you can easily create tailored discount codes that meet your business needs while enhancing the customer experience. - [General](https://info.resova.com/resova-knowledge-center/general?hsLang=en) - [FAQs](https://info.resova.com/resova-knowledge-center/faqs?hsLang=en) - [Getting Started](https://info.resova.com/resova-knowledge-center/getting-started?hsLang=en#main-content) - [Accounts Menu](https://info.resova.com/resova-knowledge-center/getting-started?hsLang=en#accounts-menu) - [Help Icon (?)](https://info.resova.com/resova-knowledge-center/getting-started?hsLang=en#help-icon) - [Settings](https://info.resova.com/resova-knowledge-center/settings?hsLang=en#main-content) - [General Settings](https://info.resova.com/resova-knowledge-center/settings?hsLang=en#general-settings) - [Booking Site Settings](https://info.resova.com/resova-knowledge-center/settings?hsLang=en#booking-site-settings) - [Emails and Messaging](https://info.resova.com/resova-knowledge-center/settings?hsLang=en#emails-and-messaging) - [Calendar](https://info.resova.com/resova-knowledge-center/calendar?hsLang=en#main-content) - [Modes](https://info.resova.com/resova-knowledge-center/calendar?hsLang=en#modes) - [Misc](https://info.resova.com/resova-knowledge-center/calendar?hsLang=en#misc) - [Create](https://info.resova.com/resova-knowledge-center/calendar?hsLang=en#create) - [Items View](https://info.resova.com/resova-knowledge-center/calendar?hsLang=en#items-view) - [Reports](https://info.resova.com/resova-knowledge-center/reports?hsLang=en) - [Integrations](https://info.resova.com/resova-knowledge-center/integrations?hsLang=en#main-content) - [Marketing (Integrations)](https://info.resova.com/resova-knowledge-center/integrations?hsLang=en#marketing-integrations) - [Productivity](https://info.resova.com/resova-knowledge-center/integrations?hsLang=en#productivity) - [Google Tag Manager (GTM) - Getting Started](https://info.resova.com/resova-knowledge-center/integrations?hsLang=en#google-tag-manager-gtm-getting-started) - [Advanced GTM Configurations](https://info.resova.com/resova-knowledge-center/integrations?hsLang=en#advanced-gtm-configurations) - [Inventory](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en#main-content) - [Extras](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en#extras) - [Items](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en#items) - [Resources](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en#resources) - [Gift Vouchers](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en#gift-vouchers) - [Customers](https://info.resova.com/resova-knowledge-center/customers?hsLang=en#main-content) - [All Customers](https://info.resova.com/resova-knowledge-center/customers?hsLang=en#all-customers) - [Unassigned Waivers](https://info.resova.com/resova-knowledge-center/customers?hsLang=en#unassigned-waivers) - [Payments](https://info.resova.com/resova-knowledge-center/payments?hsLang=en#main-content) - [FAQ](https://info.resova.com/resova-knowledge-center/payments?hsLang=en#faq) - [Subscription](https://info.resova.com/resova-knowledge-center/subscription?hsLang=en) - [Marketing](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en#main-content) - [Discounts](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en#discounts) - [Cart Abandonment](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en#cart-abandonment) - [Customer Reviews](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en#customer-reviews) - [FOMO Badge](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en#fomo-badge) - [Purchases](https://info.resova.com/resova-knowledge-center/purchases?hsLang=en#main-content) - [All Bookings](https://info.resova.com/resova-knowledge-center/purchases?hsLang=en#all-bookings) - [All Transactions](https://info.resova.com/resova-knowledge-center/purchases?hsLang=en#all-transactions) - [All Gift Purchases](https://info.resova.com/resova-knowledge-center/purchases?hsLang=en#all-gift-purchases) - [POS](https://info.resova.com/resova-knowledge-center/pos?hsLang=en) - [Migrations](https://info.resova.com/resova-knowledge-center/migrations?hsLang=en) - [Playbook](https://info.resova.com/resova-knowledge-center/playbook?hsLang=en) [![Resova\_byCLubspeed-1](https://info.resova.com/hs-fs/hubfs/Resova_byCLubspeed-1.png?width=720&height=93&name=Resova_byCLubspeed-1.png "Resova_byCLubspeed-1")](https://info.resova.com/resova-knowledge-center?hsLang=en) Copyright © 2024, Club Speed, LLC