1. Activating and Configuring the Shopping Basket
Settings:
Enable Multi-Booking:- Toggle Allow customers to purchase more than one booking/gift voucher in a single transaction to activate the shopping basket.
Basket Expiry:
- Set Expiry Time:
- Define the time duration for which the shopping basket remains active before it expires.
- Access the dropdown menu under The Shopping Basket Will Expire and select one of the following:
- Minute(s) when first created: For quick checkouts (e.g., 15 minutes).
- Hour(s) when first created: For extended browsing sessions.
- Day(s) when first created: For bookings that may take longer, such as large group events.
- Automatic Reset: The expiration timer resets each time a new booking is added to the basket.
2. Customizing Expired Basket Content
Manage the message shown to customers when their shopping basket expires:
- Default Example:
- “Oops, you’re out of time. Please click the button below to continue with your booking, if available, or start over again.”
- Edit the content to match your brand’s tone and provide clear instructions on how to proceed.
3. Saving and Publishing Changes
1. Once you’ve configured the settings and content, click Save & Update to apply your changes.
2. Test the shopping basket on your booking site to ensure it works as intended.
Tips for Optimizing the Shopping Basket
- Short Expiry Times: Set shorter durations to encourage faster checkouts and reduce cart abandonment rates.
- Clear Messaging: Ensure the expiration message provides actionable steps for customers to continue booking.
- Enable Multi-Booking: Allow customers to manage multiple bookings or purchases within a single transaction for convenience.
- Test Expiry Settings: Check how the basket expiration behaves to ensure smooth operation for customers.
This configuration helps streamline the booking process, making it more user-friendly and aligned with your business goals.