--- title: How to Pause/Cancel Your Subscription description: Cancelling Your Subscription, Pausing Your Subscription --- [Skip to content](https://info.resova.com/resova-knowledge-center/cancelling-your-subscription#main-content) English Show submenu for translations [![Resova\_powered\_by\_Clubspeed](https://info.resova.com/hs-fs/hubfs/Resova_powered_by_Clubspeed.png?width=653&height=170&name=Resova_powered_by_Clubspeed.png)](https://info.resova.com/resova-knowledge-center?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) How can we help you? - There are no suggestions because the search field is empty. 1. [Resova Customer Knowledge Center](https://info.resova.com/resova-knowledge-center?hsLang=en) 2. [Subscription](https://info.resova.com/resova-knowledge-center/subscription?hsLang=en) # How to Pause/Cancel Your Subscription You can cancel your subscription anytime without hassle or cancellation fees. --- #### **Important Note for Enterprise Users** #### If you are on an **Enterprise plan**, please contact **support@resova.com** to request a cancellation. --- ### **How to Cancel Your Subscription** 1\. **Access Billing & Invoices:** - Click your avatar and name in the bottom left-hand corner of your account, underneath the main navigation. - From the dropdown menu, select **“Billing & Invoices”**. ![](https://info.resova.com/hs-fs/hubfs/image-png-Feb-03-2025-07-35-52-7218-PM.png?width=393&height=227&name=image-png-Feb-03-2025-07-35-52-7218-PM.png) 2\. **Initiate Cancellation:** - On the **Billing Settings** page, click **“Cancel Subscription”**. ![](https://info.resova.com/hs-fs/hubfs/image-png-Feb-03-2025-07-36-20-3919-PM.png?width=345&height=327&name=image-png-Feb-03-2025-07-36-20-3919-PM.png) 3\. **Choose Cancellation Options:** A pop-up will appear with cancellation options: - **Pause Account**: Store and maintain access to your data for a reduced fee. - **Cancel Account**: Permanently close your account. ![](https://info.resova.com/hs-fs/hubfs/image-png-Feb-03-2025-07-36-42-5997-PM.png?width=560&height=349&name=image-png-Feb-03-2025-07-36-42-5997-PM.png) 4\. **Provide Feedback & Confirm:** - If you choose to cancel, you will be asked to provide feedback. - Review the final cancellation details, including the **termination date** of your account. - Enter your account password to confirm, then click **“Next”** to finalize. --- ### **What Happens After Cancellation?** - You will receive an email confirmation once your subscription is canceled. - Your account will remain accessible until the **cancellation date** provided during confirmation. - **30 days after your cancellation date, all account data will be permanently deleted.** **![](https://info.resova.com/hs-fs/hubfs/image-png-Feb-03-2025-07-37-12-1185-PM.png?width=670&height=88&name=image-png-Feb-03-2025-07-37-12-1185-PM.png)** --- ### **Can I Reactivate My Cancelled Account?** Yes! You can **reactivate your account within 30 days** before data deletion occurs. - Simply log back into your account. - You will see an option to **restart your subscription**. - You may need to re-enter your payment details to resume service.   - [General](https://info.resova.com/resova-knowledge-center/general?hsLang=en) - [FAQs](https://info.resova.com/resova-knowledge-center/faqs?hsLang=en) - [Getting Started](https://info.resova.com/resova-knowledge-center/getting-started?hsLang=en#main-content) - [Accounts Menu](https://info.resova.com/resova-knowledge-center/getting-started?hsLang=en#accounts-menu) - [Help Icon (?)](https://info.resova.com/resova-knowledge-center/getting-started?hsLang=en#help-icon) - [Settings](https://info.resova.com/resova-knowledge-center/settings?hsLang=en#main-content) - [General Settings](https://info.resova.com/resova-knowledge-center/settings?hsLang=en#general-settings) - [Booking Site Settings](https://info.resova.com/resova-knowledge-center/settings?hsLang=en#booking-site-settings) - [Emails and Messaging](https://info.resova.com/resova-knowledge-center/settings?hsLang=en#emails-and-messaging) - [Calendar](https://info.resova.com/resova-knowledge-center/calendar?hsLang=en#main-content) - [Modes](https://info.resova.com/resova-knowledge-center/calendar?hsLang=en#modes) - [Misc](https://info.resova.com/resova-knowledge-center/calendar?hsLang=en#misc) - [Create](https://info.resova.com/resova-knowledge-center/calendar?hsLang=en#create) - [Items View](https://info.resova.com/resova-knowledge-center/calendar?hsLang=en#items-view) - [Reports](https://info.resova.com/resova-knowledge-center/reports?hsLang=en) - [Integrations](https://info.resova.com/resova-knowledge-center/integrations?hsLang=en#main-content) - [Marketing (Integrations)](https://info.resova.com/resova-knowledge-center/integrations?hsLang=en#marketing-integrations) - [Productivity](https://info.resova.com/resova-knowledge-center/integrations?hsLang=en#productivity) - [Google Tag Manager (GTM) - Getting Started](https://info.resova.com/resova-knowledge-center/integrations?hsLang=en#google-tag-manager-gtm-getting-started) - [Advanced GTM Configurations](https://info.resova.com/resova-knowledge-center/integrations?hsLang=en#advanced-gtm-configurations) - [Inventory](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en#main-content) - [Extras](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en#extras) - [Items](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en#items) - [Resources](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en#resources) - [Gift Vouchers](https://info.resova.com/resova-knowledge-center/inventory?hsLang=en#gift-vouchers) - [Customers](https://info.resova.com/resova-knowledge-center/customers?hsLang=en#main-content) - [All Customers](https://info.resova.com/resova-knowledge-center/customers?hsLang=en#all-customers) - [Unassigned Waivers](https://info.resova.com/resova-knowledge-center/customers?hsLang=en#unassigned-waivers) - [Payments](https://info.resova.com/resova-knowledge-center/payments?hsLang=en#main-content) - [FAQ](https://info.resova.com/resova-knowledge-center/payments?hsLang=en#faq) - [Subscription](https://info.resova.com/resova-knowledge-center/subscription?hsLang=en) - [Marketing](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en#main-content) - [Discounts](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en#discounts) - [Cart Abandonment](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en#cart-abandonment) - [Customer Reviews](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en#customer-reviews) - [FOMO Badge](https://info.resova.com/resova-knowledge-center/marketing?hsLang=en#fomo-badge) - [Purchases](https://info.resova.com/resova-knowledge-center/purchases?hsLang=en#main-content) - [All Bookings](https://info.resova.com/resova-knowledge-center/purchases?hsLang=en#all-bookings) - [All Transactions](https://info.resova.com/resova-knowledge-center/purchases?hsLang=en#all-transactions) - [All Gift Purchases](https://info.resova.com/resova-knowledge-center/purchases?hsLang=en#all-gift-purchases) - [POS](https://info.resova.com/resova-knowledge-center/pos?hsLang=en) - [Migrations](https://info.resova.com/resova-knowledge-center/migrations?hsLang=en) - [Playbook](https://info.resova.com/resova-knowledge-center/playbook?hsLang=en) [![Resova\_byCLubspeed-1](https://info.resova.com/hs-fs/hubfs/Resova_byCLubspeed-1.png?width=720&height=93&name=Resova_byCLubspeed-1.png "Resova_byCLubspeed-1")](https://info.resova.com/resova-knowledge-center?hsLang=en) Copyright © 2024, Club Speed, LLC