--- title: Booking Notification Preferences description: Enable booking notifications in Resova --- [Skip to content](https://info.resova.com/resova-knowledge-center/booking-notification-preferences#main-content) English Show submenu for translations [![Resova\_powered\_by\_Clubspeed](https://info.resova.com/hs-fs/hubfs/Resova_powered_by_Clubspeed.png?width=653&height=170&name=Resova_powered_by_Clubspeed.png)](https://info.resova.com/resova-knowledge-center?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) [Contact us](https://share.hsforms.com/1B5QyPF-YRQutaoGEnmQD5w1etz6) How can we help you? - There are no suggestions because the search field is empty. 1. [Resova Customer Knowledge Center](https://info.resova.com/resova-knowledge-center?hsLang=en) 2. [FAQs](https://info.resova.com/resova-knowledge-center/faqs?hsLang=en) # Booking Notification Preferences ## Resova can send notifications when new bookings are created, canceled, or updated. If you are not receiving booking notifications, the first thing to verify is your user notification preferences.  Support agents cannot modify these settings on your behalf, as they are configured individually for each user account. Resova Feed must be enabled. Access Notification Settings Navigate to: [Resova Notification Settings](https://app.resova.us/account/notifications) Or: 1. Log in to Resova. 2. Click your name in the bottom left corner. 3. Select **Notification Settings**. Recommended Settings ![](https://info.resova.com/hs-fs/hubfs/image-png-Jun-09-2026-03-05-28-3094-PM.png?width=670&height=360&name=image-png-Jun-09-2026-03-05-28-3094-PM.png) ### Activity Feed Select: **Customer + User Activity** This ensures you receive both customer-related and internal booking activity notifications. ### Notifications via Email Enable: - New bookings - Cancelled bookings - Rescheduled/Updated bookings ### Notifications via Text Message (Optional) Enable: - New bookings - Cancelled bookings - Rescheduled/Updated bookings If you would like booking alerts sent via SMS, ensure your mobile number is configured correctly on your user profile.   If your notification settings are configured correctly and you are still not receiving booking notifications: 1. Confirm the email address on your user profile is correct. 2. Check your spam/junk folder. 3. Verify that booking notification emails are not being blocked by your email provider. 4. Confirm which email address should be receiving the notifications. Frequently Asked Question ### Do I get a notification when a booking is made? Yes. Resova can send notifications when a booking is created, but this depends on your individual notification preferences. To receive booking notifications: - Enable **New Bookings** under Email Notifications and/or Text Message Notifications. - Set **Activity Feed** to **Customer + User Activity**. 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